BOSKA Consumer Support USA

Contact Information 3

• How can I contact you?
• Our company details
• Do you have a showroom which I can visit?

Our legal stuff 3

• Privacy Statement
• Our disclaimer
• Terms and conditions

Your account 1

• Changing account details

Your order 6

• How to order
• Payment
• How can I apply a discount code?
• Can I place my order over the phone?
• The product I received is not what I ordered. What now?

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Your delivery 8

• How will my order be shipped?
• How can I track my order?
• Can I pick up my order at your warehouse?
• Can I have an order delivered to a P.O. Box?
• What is the delivery time of my order?

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How to return 2

• Information on returns
• Can I return my online purchase?

Damaged or missing product? 2

• Received a damaged product?
• The product I received is not complete/is damaged. What now?

Guarantee procedure 0

Complaints procedure 0

Guarantee procedure 4

• 10-year warranty for BOSKA Food Tools upon registration
• What does this warranty entail?
• Register your Food Tool for the 10-year warranty
• Is your Food Tool broken or damaged?

Complaints procedure 1

• How can I file a complaint?

Fondue Sets 7

• On what type of stove or heat source can I use my fondue pot?
• Which fondue set is most suitable for induction stoves?
• Can I buy a fondue pot separately?
• How do I figure out how many persons a cheese fondue set can serve?
• What can I use to fill up the fondue burner?

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Cheese 7

• Which cheese slicer should I use for which type of cheese?
• What does BSF™ mean?
• How can I best take care of my wooden boards?
• Which cheese knife do I use for which cheese?
• How can I best take care of my wooden boards?

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Inspiration 2

• Does BOSKA have recipes for the various products?
• How do I create a cheese board?

Can I purchase professional items? 1

• I don't have a business account. How can I purchase professional items nevertheless?

Product Manuals 1

• Our product manuals can be found here

Meat & Veggie Knives 1

• My knives show traces of rust. How is this possible?