If you have any complaints about our products or service, we are genuinely sorry.  Please either contact us by telephone (+31 (0)172-611502 - local charges apply) or fill in our contact form so that we can be of assistance as quickly as possible.

In order to help us provide prompt and appropriate assistance, please include the following information:

  • Name
  • E-mail adress
  • Telephone number
  • Client or order number
  • Complaint description

We will process your complaint and get back to you within five working days. either by email or by telephone.


If you are not satisfied with how Boska responds to your complaint, you can contact the Thuiswinkel Disputes Committee or the European Online Dispute Platform (ODR).