• When used correctly, your BOSKA Food Tool should work properly for 10 years. If your products malfunctions during these 10 years, you can contact us and file a warranty claim.
• We assess each claim individually, so we may ask you to send us the product in order to examine the defect further.
• The warranty does not apply to consumable goods (like Toastabags® and Board Oil, Fondue Burners, etc.).
• Incorrect use or accidental breakage of our products are not covered by the warranty.
• The warranty applies when our products are used correctly and according to the operating and maintenance instructions. These instructions can be found inside the packaging or online. Here are several examples of these instructions:
  • Do not place wooden products in the dishwasher or refrigerator.
  • Do not let metal sit in water, as this will cause rust.
  • Do not let Fondue Burners burn unsupervised or place them near flammable materials.
  • Allow products with heating elements, burners or tea lights to fully cool before touching or moving them.
  • Be careful with breakable products.